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Director, Product Management (Loyalty)

Category: Digital Office
Position Type: Regular Full-Time
External ID: 6989
Location: Torrance, CA, United States
Date Posted: Mar 16, 2023
Hiring Range: 182,000.00 to 220,000.00 USD Annually


The Role:


Herbalife Nutrition is standing up our Digital Office to prioritize, manage and execute an enterprise-wide digital transformation in this newly created position, the Director, Product Management (Loyalty).  This position will manage the people and teams that ideate and deliver high quality products for distributors and customers. Provides ongoing leadership for the strategic direction of the products and experiences within a given value stream i.e. transaction, loyalty, nutrition club.


The position will be accountable for building and leading a strong team and helping achieve annual revenue targets and success metrics. The role will work across 95 global markets, partnering with Global Technology Services, Marketing, Sales, Member Support and regional leadership to ensure consistent and efficient execution.





  • Oversees product strategy; serves as the voice of the consumer while negotiating and aligning to meet business goals.
  • Manages multiple teams responsible for all parts of the end-to-end management of products and services across the entire product lifecycle, regularly communicating the value stream vision, strategy and direction to the teams.
  • Has a strong understanding of complex market dynamics, technology trends, customer needs and competition to ensure differentiated success of the product /portfolio, continuously assessing the competitive positioning and opportunities for strategic product enhancements
  • Drives value stream objectives and collects intake of new product requests
  • Defines and aligns OKRs and Product Roadmap for the value stream
  • Provides regular updates about product direction, vision, goals and release plans for the product / portfolio to senior stakeholders
  • Measures results and ensures products are delivered on schedule within the agreed upon budget



  • 10+ years in product, design or other roles developing experiences for consumers
  • 4+ years leading product managers
  • An understanding of distributor-facing and consumer-facing businesses, with an emphasis on businesses with a digital component
  • Ability to strategically prioritize digital projects
  • Strong grasp of IT and digital trends
  • Innovation-driven mindset with a passion for process improvement, digital transformation and new technologies



At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.


Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).


Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.


If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected]

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