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Process Engineer, R&D Technical Operations

Category: Research & Development
Position Type: Regular Full-Time
External ID: 9140
Location: Winston-Salem, NC, United States
Date Posted: May 25, 2023


This position provides technical support for the Herbalife Innovation and Manufacturing (HIM-WS) site to facilitate new product introduction, assure supply continuity, and improve product quality and manufacturing process efficiency.  


  • Under supervision assist with revising manufacturing procedures for blending and packaging (master batch records revisions).
  • Work multi-functionally with various departments to investigate issues related to raw material, and process design.
  • Assist with developing basic rework procedures.
  • Assist with simple formula changes (e.g., overages, excipient amount/grade) to commercial products
  • Complete data entry and maintenance of formula information within production database (Oracle OPM system).
  • Assist with review of formula specifications to ensure raw material inputs meet label claims.
  • Prepare benchtop samples for raw material/process verification.
  • Develop Pilot Manufacturing Batch Records.
  • Complete HIM-WS pilots for process scale-up verification. Manage Pilot schedule. Source raw materials as needed for pilot production.
  • Maintain WS pilot equipment, documentation and lab upkeep. Adhere to safety, document and equipment standard operating procedures (SOPs).
  • Assist with performing protocols required for equipment and manufacturing process evaluations.
  • Evaluate alternative raw material suppliers.
  • Assist in HIM-WS process improvement initiatives that improve product quality, manufacturing efficiency and cost savings.
  • Prepare and submit samples to the testing lab
  • Interacts with testing labs to collect, and analyze data test results.
  • Complete Technical Operations tasks within the Herbalife Nutrition project management system (Agile PPM system).
  • Additional duties as assigned



  • Ability to solve practical problems and carry out responsibilities under general supervision
  • Ability to prioritize multiple activities and coordinate workload for effective implementation
  • Timely and appropriate results orientation
  • Ability to interact effectively at all levels with sensitivity to cultural diversity
  • Ability to function as an effective team member
  • Ability to operate under GMP procedures and follow good safety practices.
  • Good digital literacy, including MS Outlook, Word, and Excel
  • Ability to work with pilot scale equipment.
  • Ability to demonstrate good document practices to ensure accurate collection and confidentially of proprietary information

Preferred Qualifications

  • Has solid understanding of Agile and Oracle systems
  • Has solid understanding of pilot scale equipment.

Required Experience:

  • At least 2-3 years relevant experience in a Product Development, Laboratory or Manufacturing Engineering role
  • Experience with New Product Process /Appropriate Product Lifecycle Management (e.g. Agile).
  • Manufacturing process design for product introduction and scale up.
  • Proficient use of MS Office, particularly Excel and PowerPoint


  • Has solid understanding of Agile and Oracle systems
  • Familiarity with nutritional and botanical ingredients through prior work experience
  • Experienced in working in a GMP environment
  • Experience working with other departments that collaborate with R&D such as QA, QC, Regulatory, Manufacturing, and Supply Chain


  • B.S. with a major in Engineering, Food Science, Chemistry, or other related technical programs, or equivalent level of experience




At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.


Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).


Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.


If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected]

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