Supervisor, Microbiology

Overview

POSITION SUMMARY STATEMENT: 

The Supervisor, Quality Control (Microbiology) , is responsible for monitoring and guiding day to day testing activities in the QC laboratory. They work with and train analysts and technicians to conduct testing on both raw materials and final products, they review test results for accuracy and assure the procedure was conducted in adherence with Herbalife SOPs and guidelines. The QC Supervisor will also communicate to other departments outside of the QC lab to report test results for release, screening, and stability. This position will maintain the bench work in compliance with cGMP & ISO 17025 requirements including Herbalife protocols, policies and procedures. 

DETAILED RESPONSIBILITIES/DUTIES: 

• Manage laboratory cGMP compliance and adherence to SOPs and test methods
• Maintain lab ISO17025 system and accreditation status
• Provide continued improvements for laboratory systems
• Provide reports to management pertaining to laboratory activities and project progress
• Handle OOS investigations for root cause
• Initiate and implement CAPA 
• Analyze the lab sample and document flows and utilize business intelligence tool for lab efficiency enhancement
• Liaison with the regulatory authorities on laboratory compliance
• Facilitate auditing and regulatory inspections to maintain laboratory compliance status
• Evaluate analysts on laboratory practices and individual performance
• Provide troubleshooting guidance and potential solutions for laboratory problems
• Maintain the instrument qualifications and monitor/schedule the calibration/qualification
• Provide professional communications for work assignments and follow through the tests and maintain good working environments for keeping lab talents
• Provide monthly analysis of lab testing on time rate for opportunity of enhancement
• Coach and guide lab staff for development and career growth
• Guide lab science and technological innovation projects
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• Provide training on cGMP and ISO17025 compliance in laboratory operations
• Supervise the incoming inspections of products and reworked/relabeled products 
• Supervise a team of Microbiologists and Lab Assistants

Qualifications

REQUIRED QUALIFICATIONS: 

Skills: 

• Ability to work in a fast paced environment while providing guidance and oversight to the QC laboratory
• Method Development and troubleshooting experience
• Proficiency in Microsoft Office (Word, EXCEL, and PowerPoint)
• Demonstrates problem solving skills and ability to carry out responsibilities
• Strong customer and results orientation 
• Interacts effectively at all levels with sensitivity to cultural diversity 
• Adaptive, able to evolve with the external environmental and organizational changes 
• Strong  written and verbal interpersonal communication and presentation skills
• Displays an advanced level of knowledge in the field 

Experience: 

• Laboratory Supervisory experience
• 5+ years of quality systems experience for cGMP compliance
• Laboratory Compliance auditing experience for cGMP and ISO17025

Education: 

• Bachelors of Science in Microbiology or closely related field
• GMP Course Training
• Regulatory training

PREFERRED QUALIFICATIONS: 

• Motivational skills
• Pharmaceutical or Nutraceutical GMP experience
• Materials testing experience
• Laboratory testing and trouble-shooting experience
• Microsoft Office Proficiency Course
• Methods Development, verification, validation and transfer experience
• Experience in conducting technical and system training

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At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).

Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected].