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Inspector I, Quality Assurance

Category: Warehouse Operations
Position Type: Regular Full-Time
External ID: 10321
Location: Hagerstown, MD, United States
Date Posted: Sep 20, 2023



The QA Inspector I will be responsible for all incoming finished product received at Hagerstown, MD Distribution Center (HADC), which will be inspected and released based on Herbalife’s specifications. The Quality Assurance Inspector I will be responsible to pull all reserve samples as needed. In addition, the Quality Assurance Inspector I will be responsible to review all Certificate of Analysis of products produced by our Contract Manufacturers, which need to be documented and properly stored.



  • Perform incoming inspection of products receive at HADC and use the Acceptance Quality Limit (AQL) to implement QA procedures.
  • Ensure that the physical inspection of finished products received are in conformance with Herbalife’s specifications.
  • Review Certificate of Analysis to ensure that all test results of released product are in conformance with Herbalife’s specifications.
  • Create non-conformance reports (NCRs) for products that do not meet Herbalife’s specifications.
  • Coordinate processes to ensure that any rejected product is quarantined and remove from receiving/affected location and notify the appropriate departments via email.
  • Document and pull reserve samples of each lot of product after inspection.
  • Implement line clearance inspection, in-process inspection, and final inspection of finished products in the rework area.
  • Create inspection logs of incoming finished products using Product Lifecycle Management software (AGILE) as well as in Excel format. Perform transaction activities in Oracle during the inspection process.
  • Ensure that Certificates of Analysis are saved and uploaded in the Quality Assurance Portal
  • Perform Material Review Inspections of Returned Dietary Supplements using Returned Material Authorization (RMA) software.
  • Perform other assigned duties.




  • Be a team performer and be able to communicate in a timely and effective manner with all staff levels and executive management.
  • Demonstrated leadership skills as well as teamwork collaboration; aligns work with people.
  • Organize workload for efficient execution.
  • Strong customer service skills
  • Familiar with Microsoft Office and basic typing skills
  • Be able to interact with customers, vendors, visitors, and other dignitaries with sensitivity to cultural diversity.
  • Be able to solve practical problems and carry out responsibility under general supervision.  



  • 2+ years’ experience in a Quality Inspector or Quality Assurance position
  • Knowledge on AQL procedures



  • High School Diploma or GED equivalent



  • 2+ years of experience working in a dietary supplement, food supplements or cosmetic industry.
  • Knowledge of line clearance and in-process check procedures.
  • Knowledge of current Good Manufacturing Practices (cGMP)
  • Prior experience with the Agile system (Oracle based)
  • 4+ years’ experience in a Quality Inspector or Quality Assurance role
  • pH testing equipment/Calibration
  • Forklift Certification

At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.


Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).


Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.


If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected].

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