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Program Manager II

Category: Global Technology Services
Position Type: Regular Full-Time
External ID: 10918
Location: Bangalore, KA, India
Date Posted: Nov 21, 2023

Overview

POSITION SUMMARY STATEMENT: 

The Program Manager defines the objectives and develops suitable strategies for the program. The career progression begins with assignments to formulate, organize, and monitor inter-connected projects and gradually shift towards assessing program performance in order to maximize ROI, controlling deadlines, budgets, etc. and evaluating project managers and other staff

 

DETAILED RESPONSIBILITIES/DUTIES: 

  • Plans the delivery of the overall program and its activities in accordance with the mission and goals of the organization
  • Develops an annual budget and operating plan to support the program
  • Ensures that program activities operate within the policies and procedures of the organization
  • Ensures that program activities comply with all relevant legislation and professional standards
  • Oversees the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization
  • Supervises program staff by providing direction, input, and feedback
  • Coordinates the delivery of services among different program activities to increase efficiency
  • Monitors and approves all budgeted program expenditures
  • Develops and implements long-term goals and objectives to achieve successful outcome of program
  • Develops a program evaluation framework to assess the strengths of the program and to identify areas for improvement
  • Interviews and selects well-qualified program staff
  • Establishes and implements a performance management process for all program staff
  • Ensures all staff members receive orientation and appropriate training in accordance with organizational standards
  • Monitors cash flow projections. Manages all project funds according to established accounting policies and procedures
  • Ensures financial reports and supporting documentation for funders are prepared as outlined in funding agreements
  • Identifies and evaluates the risks associated with program activities and take appropriate action to control the risks

 

SUPERVISORY RESPONSIBILITIES: 

Leads a team

 

Qualifications:

Skills:

Required

  • Strong communication (both business and technical) and interpersonal skills
  • Detail-oriented, project management skills
  • Ability to support large, cross-functional projects
  • Ability to solve program issues and manage risks effectively
  • Ability to break down problems and estimate effort
  • Ability to establish reporting cadence, reports, and metrics
  • Deep Knowledge of Project Management Tools and Processes
  • Familiarity with Agile / Scrum principles

 

Certificates / Training:

  • Required: Project Management Professional (PMP) certification
  • Preferred :SAFe SPC

 

Experience:

  • 3+ years of program management experience or equivalent
  • 7+ years of project management experience or equivalent

 

Education:

Required

  • Bachelor's in Information Technology, Business or equivalent

 

Principles & Related Competencies:

Ethical

  • Complies with policies and procedures; Takes the high road and upholds our values; Maintains confidentiality; Acts with integrity, honesty and respect.

Leader

  • Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.

Collaborative

  • Communicates the big picture whether remotely or in-person, connecting the dots globally and overcoming obstacles; Gives and receives frequent feedback, learns, teaches, encourages information sharing and cooperation among teams; Celebrates the individual and the team; Ability to clearly communicate.

Looks Beyond Oneself

  • (Team Leader) Demonstrates humility through servant leadership by thinking about what can I do as a leader to help you achieve your goals; Develops a vision (strategy) and sets goals and targets, fostering an environment which encourages achievement; Inspires and influences people to work together cohesively and enthusiastically engages with them; Welcomes a diversity of backgrounds and ideas; Values Distributors and teammates.

Drives Innovation

  • Add value through: Driving opportunities for all 3 types of innovation (incremental, evolutionary or disruptive); Proposing ideas and creative solutions to employee, distributor and/or customer challenges; Celebrating and learning from failures and successes, willing to experiment and take educated risks making decisions based on facts & data; Welcoming other’s ideas and suggestions and acting on them.

Delivers Change

  • Delivers Change Through: Experiencing and leading change; Understanding Herbalife Nutrition’s business; Creating a sense of urgency for delivering business benefits; Flexibility and openness to change.

Qualifications

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