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3rd Shift Manufacturing Quality Assurance Technician II

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Category: Quality
Position Type: Regular Full-Time
External ID: 11608
Location: Winston-Salem, NC, United States
Date Posted: Dec 18, 2023




The 3rd shift MQA Technician II is responsible for conducting quality control checks of materials, products and documentation before, during and after batch production activities. They are also responsible for conducting sensory, physical and chemical testing of in-process materials to verify they meet specifications.



  • Perform pre-batch inspection activities (e.g., verify line clearance, review of staged materials, review of batch-related documentation, inspection of initial units, line release, etc.), swabbing of equipment to verify cleanliness before use, and in-process quality control checks for low- and high-speed Powder and Tea packaging lines and Liquid packaging line
  • Perform sensory, physical and/or chemical analysis of in-process materials to confirm they meet specifications
  • Assist production staff with the correct understanding and implementation of GMP procedures and company policy
  • Document and investigate (as appropriate) foreign materials and metal discovered during manufacturing and packaging activities
  • Perform swabbing of manufacturing equipment to verify cleanliness
  • Perform in-process quality control checks
  • Ensure batch-related documentation is completed accurately and completely in real-time
  • Change the status of production materials to released, rejected, hold, etc.
  • Document quality-related incidents using appropriate GMP documentation (e.g., nonconforming materials report, unplanned deviation report, quality incident report, etc.)
  • Review production-related GMP documentation (e.g., production logbooks) to ensure they are being completed accurately and completely.
  • Report any violations of GMP procedures or company policy to MQA management
  • Performs other related duties as assigned by management.








  • Attention to detail
  • Good interpersonal and communication skills
  • Ability to communicate effectively verbally and in written English
  • Computer literacy, with solid PC and software experience
  • Ability to lift a minimum of 30 lbs
  • Strong ability to work independently and as a team member under the pressure of manufacturing
  • This position will require the employee to operate a motorized powered lift i.e. Forklift, Scissor lift, one man lift, etc. A MVR (Motor Vehicle Report) will determine an employee’s eligibility to operate these lifts.



  • A minimum of 2 years of experience in FDA or GMP regulated industry



  • High-school diploma (or equivalent)






  • Experience with food, supplement or pharmaceutical manufacturing
  • Knowledge and understanding of GMP quality systems

At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.


Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).


Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.


If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to [email protected].

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